Privacy Policy
Effective Date: January 14, 2025
Welcome to Zholaa! This document outlines the terms and policies that govern your access to and use of our platform. By accessing or using our services, you agree to abide by these terms. Failure to comply with any of the terms may result in the suspension or termination of your account without prior notice.
We value transparency and are committed to ensuring a secure and user-friendly environment. Please read the following carefully.
1. Service Authority and Usage Policies
Zholaa holds the authority to suspend, terminate, or restrict access to its services at its discretion. This includes, but is not limited to:
Termination of services for misuse of customer support channels (e.g., submitting irrelevant or repeated complaints).
Refusal of service to users found violating applicable laws or platform-specific guidelines.
Disabling accounts that engage in unauthorized or harmful activities against the platform or other users.
Zholaa operates as an independent hosting service and expects users to reach out for support only for platform-related issues. Any misuse of the system, including attempts to violate terms or bypass restrictions, will result in immediate action.
2. Scope and Limitations of Support
Zholaa provides support within specific boundaries to ensure efficient resolution of platform-related concerns.
Support Channels:
Assistance is offered through email or ticket-based systems only.
Real-time support via live chat or phone is unavailable, and responses to support requests may take several hours.
Limitations:
Zholaa does not provide assistance for webmaster-related concerns such as coding errors, plugin installation, or content creation. However, support may be extended for issues related to server configuration or library errors.
Users requiring extensive customizations may opt for additional paid services offered by Zholaa.
3. Prohibited Activities and Content
Users of Zholaa must refrain from hosting or engaging in activities involving the following:
Child pornography or any materials exploiting minors.
Mass mailing, spam-related activities, or distribution of unsolicited communications.
Phishing attempts, malicious scripts, or exploitation tools.
Hosting or sharing malicious software, viruses, or trojans.
Promoting illegal activities, violence, terrorism, obscenity, or hate speech.
Using scripts or tools like fake mailers, SMS bombers, or denial-of-service tools.
Running resource-intensive cron jobs or abusive scripts.
Zholaa enforces these rules strictly to maintain the security and integrity of its platform. Accounts found violating these rules may be terminated immediately without prior notice.
4. Backup Policy
While Zholaa takes measures to maintain backups, the platform cannot guarantee full data recovery in the event of a loss.
User Responsibility:
Users are expected to manage their own backups independently to ensure the safety of their data.
Zholaa will not be held liable for any data loss due to user error, hardware failure, or other unforeseeable circumstances.
5. Ownership and Intellectual Property Rights
All services and products provided by Zholaa are the intellectual property of the platform. Users must adhere to the following:
No claiming of intellectual or exclusive ownership over products or services provided by Zholaa.
Unauthorized reproduction, resale, or distribution of Zholaa’s services is strictly prohibited.
Services are provided "as-is," with no warranties of compatibility with specific plugins, modules, or browsers.
Violations of intellectual property rights may result in legal action.
6. Payment, Refund, and Billing Policy
Payment Terms:
Payments made to Zholaa are final and non-refundable under any circumstances.
Once a deposit has been completed, users are prohibited from initiating chargebacks or disputes.
Fraudulent Activity:
Accounts associated with fraudulent activity, including unauthorized payment methods or stolen cards, will be terminated immediately. Legal actions may follow as necessary.
7. Free Balance and Promotional Coupons
Zholaa may occasionally offer free balances or promotional coupons. However:
Such balances can be revoked or modified at the platform's discretion.
Accounts found misusing these offers may have their balances reduced or accounts suspended.
In cases where account balances turn negative due to revoked promotions, the account will be disabled until the balance is cleared.
8. Warranty and Compatibility Disclaimer
Zholaa provides its services without any expressed or implied warranties.
Compatibility Testing:
Users are responsible for ensuring that Zholaa's services meet their requirements, including browser compatibility and plugin functionality.
Updates or modifications to Zholaa's services may affect compatibility with third-party software.
No guarantees are provided for uninterrupted or error-free performance. Users are encouraged to perform thorough testing prior to deployment.
9. User Responsibility and Security
As a Zholaa user, you are responsible for maintaining the security of your account and the activities conducted under it.
Security Measures:
Notify Zholaa immediately of any unauthorized access or breaches.
Use strong passwords and maintain proper device security to prevent unauthorized access.
Zholaa may suspend or terminate accounts found engaging in unauthorized activities or failing to uphold basic security standards.
10. SEO Campaigns and Performance Expectations
Zholaa provides SEO services without guaranteeing specific outcomes or timelines.
Risks and Limitations:
Users are responsible for understanding the limitations of SEO campaigns.
Results may vary based on factors beyond Zholaa's control, such as search engine algorithms and competition.
Use of Zholaa’s SEO services is at the user's own risk.
11. Modification of Terms and Policies
Zholaa reserves the right to amend these terms and policies at its discretion.
Notification:
Updates will be communicated through official channels, and the effective date will be updated accordingly.
Continued use of Zholaa's services after updates implies acceptance of the revised terms.
12. Contact Information
For inquiries, support, or feedback, reach out to us:
Email: opulencemedia2024@gmail.com
Phone: +91 92252 23344
Thank you for choosing Zholaa. We are committed to providing a secure, compliant, and user-friendly platform. Your trust is our priority.